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  • What are the Key Differences Between VKYC and Physical KYC?

    What are the Key Differences Between VKYC and Physical KYC?

    Are you still tethered to paper based KYC? Discover why VKYC is no longer just a “digital alternative” but the regulatory gold standard for 2026. We break down costs, security, and the RBI’s latest V-CIP mandates.

    January 28, 2026
  • How WhatsApp Is Transforming Insurance Cross-Sell and Renewals in India?

    How WhatsApp Is Transforming Insurance Cross-Sell and Renewals in India?

    Despite having rich customer data, insurers struggle to cross-sell effectively due to fragmented communication and low engagement. WhatsApp enables conversational, trusted, and real-time cross-sell experiences that convert service interactions into measurable revenue growth.

    January 20, 2026
  • How Consent-Based Data Sharing is Powering the Next Phase of Alternate Data–Driven Credit in India?

    How Consent-Based Data Sharing is Powering the Next Phase of Alternate Data–Driven Credit in India?

    India’s Account Aggregator framework and the DPDP Act are transforming how alternate data is used in lending. By enabling secure, consent-based access to real-time financial data, lenders can now underwrite thin-file borrowers at scale, reduce compliance risk, and move toward continuous, behaviour-driven credit assessment.

    January 14, 2026
  • Is Video KYC Safer Than Traditional KYC ?

    Is Video KYC Safer Than Traditional KYC ?

    Is Video KYC actually safer than traditional in-person KYC for banks? This in-depth analysis compares both approaches across fraud prevention, data security, RBI compliance, and operational risk to explain why Video KYC has become the preferred onboarding method for India’s digital banking ecosystem.

    January 7, 2026
  • Why WhatsApp Campaigns Deliver Higher ROI Than SMS and Email for Lenders in India?

    Why WhatsApp Campaigns Deliver Higher ROI Than SMS and Email for Lenders in India?

    Traditional lending campaigns through SMS, email, and calls deliver low engagement and weak ROI. This article explains why WhatsApp campaigns outperform legacy channels by driving higher visibility, faster conversions, and measurable business outcomes for lenders in India.

    January 1, 2026
  • How Digital Footprints Help Lenders Detect Fraud and Credit Risk in Real Time?

    How Digital Footprints Help Lenders Detect Fraud and Credit Risk in Real Time?

    Traditional credit checks miss early fraud and repayment risk. Learn how bank transaction patterns and device intelligence help lenders detect loan stacking, synthetic identities, and hidden intent in real time.

    December 23, 2025
  • A Practical Introduction to Account Aggregator Framework for Lenders and Fintechs.

    A Practical Introduction to Account Aggregator Framework for Lenders and Fintechs.

    The Account Aggregator framework provides structured bank data, but true bank statement parsing happens through APIs and analytics layers built on top of it. This guide explains the key AA APIs, how parsed insights are generated, and why platforms like Digitap help fintechs go live faster with compliant, actionable bank data.

    December 17, 2025
  • What are the best Video KYC software options for NBFCs in India?

    What are the best Video KYC software options for NBFCs in India?

    Video KYC has become a critical compliance and onboarding tool for the BFSI sector. This guide breaks down how VKYC works, the essential compliance requirements, top software platforms for NBFCs, and the features you should evaluate before choosing a solution.

    December 10, 2025
  • Behavioural & Transactional Data: The Future of Credit Scoring

    Behavioural & Transactional Data: The Future of Credit Scoring

    Credit scoring is undergoing a major shift. Traditional bureau models miss millions of credit-invisible Indians, while behavioural and transactional data reveal real-world financial habits like spending patterns, income flows, and repayment behaviour.

    December 8, 2025
  • How WhatsApp Helps Insurers Reduce Churn and Boost Retention?

    How WhatsApp Helps Insurers Reduce Churn and Boost Retention?

    Customer churn in insurance is driven by poor communication and low engagement through email, SMS, and IVR. WhatsApp changes this with high visibility, verified messaging, and real-time conversations that improve renewals, claims experience, and long-term loyalty. This article explores how insurers can use WhatsApp to reduce churn and build stronger customer relationships.

    December 3, 2025
  • How Alternate Data is Powering the Next Billion Borrowers in India?

    How Alternate Data is Powering the Next Billion Borrowers in India?

    Alternate data is reshaping India’s credit ecosystem by giving visibility to the 450 million borrowers who lack bureau footprints. From bank flows and UPI to telecom and GST data, lenders can now assess real-world financial behaviour and extend credit responsibly to gig workers, MSMEs, and first-time borrowers.

    November 27, 2025
  • How WhatsApp Is Transforming Insurance Renewals?

    How WhatsApp Is Transforming Insurance Renewals?

    With WhatsApp, insurers can deliver personalised, verified, and frictionless renewal journeys that achieve 2–3x higher conversions. This article breaks down how WhatsApp drives faster renewals and how Digitap enables insurers to automate and scale them securely.

    November 25, 2025
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